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We use myHermes, Royal Mail, DHL, DPD, Interlink, UPS, TNT and wnDirect to ship your item to UK & Worldwide. Orders received before 2:00 pm GMT, with cleared funds, will be dispatched same day with your chosen delivery method at Checkout. Orders received after 2.00pm GMT may dispatch same day or next working day. Orders received on weekends and public holidays will be dispatched on next working day. We will dispatch items to PayPal registered address only, make sure your address is correct before you place order. Undelivered items will only be dispatched after re-payment of postage charges.
Expected Delivery Time:
UK
Economy delivery: 2-4 working days, if you do not receive your item within 5 working days, please contact us.
Standard delivery: 1-3 working days, if you do not receive your item within 5 working days, please contact us.
Express delivery: 1-2 working days, if you do not receive your item within 2 working days, please contact us.
EUROPE
Shipped with Royal Mail/Express Courier, 3-10 Working Days (Excluding Saturday, Sunday and Public Holiday(s). Sometimes it may take longer to deliver, due to weather or some other circumstances. Some areas in Greece, Spain, Italy and Cyprus may take between 10-25 Working Days to deliver your item.
USA and Rest of the World
5-25 Working Days (Excluding Saturday, Sunday and Public Holidays), if your item has not arrived within the expected delivery time as explained above then please contact us, but please don’t forget to check first with your local postal service, they may have tried to deliver it in your absence and took it back as they need signature on delivery.
Item Not Received
1. We rely on these couriers and have no control over their system. Royal Mail states that “Items cannot be considered lost until after 15 days of postage”.
2. Please go to the courier website and track your item.
3. We process all orders according to our promise. If your item is delayed by courier, International Local Postal service or International Customs Inspections, then we cannot be held responsible for the delay.
Information about UK bank holidays click here.
